The short answer
How can I tell whether my symptoms are a cold or the flu?
Cold and flu can look alike, so symptoms alone cannot reliably tell them apart. Colds commonly cause a runny or stuffy nose, sneezing, sore throat, cough, headache, mild aches, and sometimes a low-grade fever; symptoms often peak within 2–3 days. Flu more often begins suddenly and may bring fever or chills, cough, sore throat, body aches, headache, and marked tiredness. Most uncomplicated respiratory illnesses improve with time, but cold-like symptoms can also come from COVID-19 or other viruses.
When might more than messages be needed?
A remote history may be insufficient when symptoms are severe, worsening, or atypical, because cold, flu, COVID-19, and complications can overlap. Video may help assess visible breathing effort or overall appearance, but it cannot replace examination when breathing is difficult, dehydration is possible, chronic illness worsens, fever lasts over four days, or symptoms last over 10 days or improve then return. Testing may help guide next steps, especially for higher-risk people.
Overview
Educational information about cold & flu symptoms. Online care may or may not be appropriate; a clinician must evaluate your individual circumstances.
Common symptoms
- Cough or congestion
- Sore throat
- Body aches or fever
How online care works
Choose your concern and check your current state. If an approved clinical intake pathway is available, a licensed clinician may review your health information and determine the appropriate visit type and next steps.
When virtual care may be appropriate
- Symptoms are uncomplicated and the clinician can assess them remotely
When to seek urgent or in-person care
- Trouble breathing
- Chest pain
- Dehydration or confusion
- Severe or worsening symptoms
For a possible medical emergency, call 911 or seek immediate emergency care.
Potential treatment options
- Supportive care guidance
- Testing or in-person evaluation when indicated
- Medication when appropriate
Frequently asked questions
Can cold & flu symptoms be evaluated online?
It depends on your symptoms, location, and the clinician's judgment. Some situations require an in-person examination.
Will I get a prescription?
Not necessarily. A prescription is issued only when medically appropriate.