The short answer
What should I know if my eye suddenly looks pink or red?
Pink eye (conjunctivitis) is inflammation of the outer eye surface and the inside of the eyelid. It can result from viruses, bacteria, allergies, or irritants, so redness alone does not identify the cause. Common symptoms include swelling, itching, burning, discharge, and redness; vision is usually unaffected. Infectious forms can spread easily. Many cases clear without medical care, but symptoms and duration vary. Wash your hands, avoid touching or rubbing your eyes, and do not share towels, pillows, cosmetics, or eye products. Contact-lens wearers should stop wearing lenses while symptoms continue.
When might more than messages be needed?
Remote history alone may be insufficient because several causes can look alike, and an eye examination may be needed to assess the eye surface. Video can help show redness or discharge but cannot reliably evaluate every concern. Arrange prompt in-person care for pain, light sensitivity, intense redness, vision that stays blurred after discharge is wiped away, worsening or non-improving symptoms, contact-lens-related symptoms, or a weakened immune system. Testing or an eye sample may sometimes be needed.
Overview
Educational information about pink eye. Online care may or may not be appropriate; a clinician must evaluate your individual circumstances.
Common symptoms
- Eye redness
- Discharge
- Itching or irritation
How online care works
Choose your concern and check your current state. If an approved clinical intake pathway is available, a licensed clinician may review your health information and determine the appropriate visit type and next steps.
When virtual care may be appropriate
- There is no significant pain or change in vision
When to seek urgent or in-person care
- Eye pain
- Vision changes
- Light sensitivity
- Eye injury or contact-lens complications
For a possible medical emergency, call 911 or seek immediate emergency care.
Potential treatment options
- Self-care guidance
- Referral for an eye examination
- Medication only when clinically indicated
Frequently asked questions
Can pink eye be evaluated online?
It depends on your symptoms, location, and the clinician's judgment. Some situations require an in-person examination.
Will I get a prescription?
Not necessarily. A prescription is issued only when medically appropriate.