The short answer
What is eczema, and what can I do to care for itchy, irritated skin?
Eczema is a group of conditions that causes inflamed, irritated, often itchy skin; atopic dermatitis is the most common type. It is not contagious, and its causes can involve genes, the immune system, and environmental exposures. Symptoms may flare and then improve, and scratching can worsen redness, swelling, cracking, or oozing. Gentle skin care and avoiding personal irritants may help. Because different conditions can look similar, a qualified health professional should assess persistent, worsening, or unclear rashes rather than relying on appearance alone.
When might more than messages be needed?
A remote history and video view may not be enough when the rash is unclear, widespread, rapidly worsening, recurrent despite basic skin care, or near the eyes. In-person evaluation may be needed to examine texture, distribution, and possible infection or another skin condition. Testing or referral may sometimes be considered based on the examination and symptoms; urgent care is appropriate for severe illness or concerning eye symptoms.
Overview
Educational information about eczema. Online care may or may not be appropriate; a clinician must evaluate your individual circumstances.
Common symptoms
- Itchy patches
- Dryness
- Red or darker irritated areas
How online care works
Choose your concern and check your current state. If an approved clinical intake pathway is available, a licensed clinician may review your health information and determine the appropriate visit type and next steps.
When virtual care may be appropriate
- The rash is limited and there are no signs of infection
When to seek urgent or in-person care
- Fever
- Oozing with spreading redness
- Severe pain
- Extensive worsening rash
For a possible medical emergency, call 911 or seek immediate emergency care.
Potential treatment options
- Moisturizing and trigger guidance
- Topical treatment when appropriate
- In-person evaluation if needed
Frequently asked questions
Can eczema be evaluated online?
It depends on your symptoms, location, and the clinician's judgment. Some situations require an in-person examination.
Will I get a prescription?
Not necessarily. A prescription is issued only when medically appropriate.