TERMS OF USE
Last updated: October 31, 2026
NP Prescribers is an asynchronous telehealth service operated by Hometown Primary Care of Frankfort PLLC (also known as NP Prescribers), 10205 W Lincoln Hwy, Frankfort, IL 60423. By using npprescribers.com and our online intake services, you agree to these Terms of Use and to our Privacy Policy.
THE SERVICE
NP Prescribers provides asynchronous clinician review. You submit information online; a licensed clinician reviews it and decides whether treatment is appropriate. Submitting the intake places your case in the review queue — it is not a live appointment, and no prescription is guaranteed. NP Prescribers is not an emergency service. If you may be experiencing a medical emergency, call 911 or seek immediate emergency care.
ELIGIBILITY AND YOUR RESPONSIBILITIES
You must be 18 or older, be physically located in a state we serve at the time of service, and provide complete and accurate information. Services are provided only where our clinicians are licensed.
TEXT MESSAGING TERMS
By providing your mobile phone number on our patient intake form and agreeing to receive text messages, or by texting START to (708) 572-3095, you enroll in the NP Prescribers text messaging program. Messages include confirmation that your intake submission was received, and account, scheduling, and follow-up notifications related to your care. Message frequency varies. Message and data rates may apply. Reply STOP at any time to cancel; after STOP you will receive one final confirmation message. Reply HELP for assistance. Your consent to receive text messages is not a condition of receiving care or any other service. We do not share, sell, or rent your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Mobile carriers are not liable for delayed or undelivered messages.
PAYMENTS
Fees for a review are shown before you pay. Payment is processed by our payment processors. The visit fee pays for clinician review whether or not a prescription is issued; medication and pharmacy costs are separate. See our Patient Financial Policy and Refund/Cancellation Policy for payment questions and case-by-case refund requests. Applicable legal rights are not waived.
ACCEPTABLE USE
You agree not to misuse the service, submit another person's information without authority, or attempt to obtain medication outside the clinician review process.
INTELLECTUAL PROPERTY
The content of this website belongs to its operator and may not be copied or reused without permission, except for your personal use of your own records.
GOVERNING LAW AND CHANGES
These terms are governed by Illinois law. We may update these terms; the current version will always be posted on this page with its date. Continued use of the service after an update means you accept the updated terms.
CONTACT
NP Prescribers, operated by Hometown Primary Care of Frankfort PLLC, 10205 W Lincoln Hwy, Frankfort, IL 60423. Phone: (708) 871-8792.