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Asynchronous clinician review. Start your visit. Submit your intake to enter the clinician review queue; there is no live appointment or phone or video call. NP Prescribers is not an emergency service; call 911 or seek immediate emergency care.

Everyday Care

Cold Sores

Cold sores may be appropriate for virtual evaluation when symptoms are familiar and limited.

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After submitting, check your email and patient portal for confirmation and next steps. Review begins once the required forms and information are complete.

Submit the intake form to place your case in the clinician review queue. A licensed clinician reviews your information and replies by secure message — there is no live appointment and no phone or video call. Complete the required intake and consent forms before review can begin. Prescriptions only when medically appropriate.

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This guide is educational and is not a diagnosis.
After submitting, accept your Elation Patient Passport invitation, sign in, and attach clear photos in a new message in Messages (25 MB max per file).

Overview

Educational information about cold sores. Online care may or may not be appropriate; a clinician must evaluate your individual circumstances.

Common symptoms

  • Tingling near the lip
  • Small blisters
  • Tenderness

How to request a review

Submitting the intake form places your case in the clinician review queue, not a live appointment. Complete the required intake and consent forms; a licensed clinician reviews your case and replies by secure message. There is no phone or video call. Prescriptions only when medically appropriate.

When to seek urgent or in-person care

  • Eye involvement
  • Widespread or severe symptoms
  • Impaired immunity with worsening illness

For a possible medical emergency, call 911 or seek immediate emergency care.

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