Skip to content
Asynchronous clinician review. Start your visit. Submit your intake to enter the clinician review queue; there is no live appointment or phone or video call. NP Prescribers is not an emergency service; call 911 or seek immediate emergency care.

Legal & safety

Prescription Policy

Last updated: October 31, 2026

All prescribing decisions are made independently by appropriately licensed and authorized clinicians following an individualized evaluation. Payment, submission, or completion of a questionnaire does not guarantee a prescription.

Medication scope and exclusions

Only non-controlled prescription medications are considered. Schedule II–V controlled substances are excluded.

Eligible services may include dermatology, hair loss, sexual wellness, non-controlled mental health medications, common primary care concerns, and prescription refills. A category in this policy is not an offer of every treatment: actual availability depends on the service offered, jurisdiction, clinical suitability, and any additional requirements.

FDA-approved and compounded medications

FDA-approved medications are preferred when clinically appropriate. Compounded medications may be considered only when legally permitted, clinically justified by an identified patient-specific need, and sourced from appropriately licensed pharmacies. Compounded medications are not FDA-approved.

When appropriate, medication-specific informed consent must explain material risks, benefits, alternatives, and compounded status. This policy does not activate a medication program or promise access to GLP-1 or other specific treatments.

Evaluation and visit method

Patients complete secure, condition-specific questionnaires covering symptoms, history, medications, allergies, contraindications, and other relevant information. The clinician may request records, photographs, laboratory testing, or follow-up assessment.

Every prescription requires a provider licensed and authorized in the patient’s state. Asynchronous care is permitted only when consistent with state law and clinical standards. Live audio/video or in-person evaluation is required when legally or medically necessary. Emergency, complex, and higher-acuity needs are referred to appropriate in-person services.

Refills, monitoring, and pharmacies

An existing prescription may be verified through pharmacy records, prescription documentation, medical records, or other reliable sources. Refills require clinician authorization and may depend on monitoring, laboratory results, treatment response, and medication safety.

When appropriate, prescriptions may be transmitted to the patient’s selected pharmacy. Patients pay medication and pharmacy costs separately. Automatic renewals or shipments, if offered, require applicable authorization and clinical oversight.

Consent, verification, and oversight

Patients must verify identity, age, and physical location as required. Services are intended for adults 18 and older. Required telehealth, treatment, and medication-specific consents and privacy acknowledgments are documented in secure clinical records with timestamps.

Clinicians maintain appropriate documentation, follow-up, and safety monitoring. No automatic prescribing, guaranteed approval, or prescribing solely on payment is permitted. Federal and state telehealth, prescribing, pharmacy, privacy, and professional requirements apply.

Questions

NP Prescribers, operated by Hometown Primary Care of Frankfort PLLC, 10205 W Lincoln Hwy, Frankfort, IL 60423. Phone: (708) 871-8792.

Start your visit